Stories

Alert Level 2 & 4

Update

08/09/21

Wellington
Alert Level 2 

A very warm welcome back to our customers and friends. Our Wellington showroom will re-open on Wednesday the 8th of September.

At Level 2 our priority remains keeping our customers and staff safe and we will be strictly following all Ministry of Health guidelines and we kindly ask that our customers do too.

Following the new Delta 2 protocols, please scan the QR code, wear a mask and sanitise your hands before entering our showroom.

We have a large and spacious showroom but please remember to keep an appropriate distance from one another.

Our online store remains open 24/7 and we can offer contactless pickup if you would prefer.

We are looking forward to seeing you.

Monday to Friday
9am to 5pm

Saturday
10am to 4pm

Auckland 
Alert Level 4 

Our Auckland team, working remotely, is busy helping clients with their interior projects. They are available by email and very happy to organise samples and provide advice and assistance during this time.

auckland@backhousenz.com

Take care
The team at Backhouse

 

31/08/21

Backhouse Wellington will be partially open from tomorrow under Level 3 guidelines.

Our hours will be –

Wednesday 10am – 3pm
Thursday 10am – 3pm
Friday 10am – 3pm

Please note – visitors will not be able to enter the showroom but we can offer contactless pickup for purchased goods.

Please ring or email us on –
04 499 8847 or wellington@backhousenz.com
before coming to pick up goods and we can put them directly in your boot or leave them at the door.

Parking is available in front of showroom. Payment for goods must be made prior to pick up. Please call us or email us if you need to arrange loan samples.

We can courier goods at Level 3 but please be patient as normal delivery times may vary. We can arrange for larger items eg sofas, dining tables to be delivered at Level 3 protocols.

We look forward to reconnecting with you and assisting you with your orders.

Take care
The team at Backhouse

 

18/08/21

During Alert Level 4 our showrooms in Auckland and Wellington will be closed but our teams will be working from home to look after you.

If you have any questions regarding your orders or deliveries, or any enquiries at all, please don’t hesitate to get in touch.

We thank you in advance for your patience, we will be working to keep things moving and very much look forward to greeting you again in our beloved showrooms. In the meantime you can visit our online shop with purchases being delivered from Alert Level 3.

Backhouse Auckland
auckland@backhousenz.com

Backhouse Wellington 
wellington@backhousenz.com

Take care
The team at Backhouse